Advice for tenants/applicants during the Coronavirus situation
Rent payments - If you are concerned that you may not be able to pay your rent, please let us know as soon as possible. We appreciate this is a very difficult time for many and will work with you and your landlord to get through this. Options might include a deferment on rent owed, or a payment plan. However, you should be aware that you will still owe this money and it will need to be repaid within an agreed timeframe.
Financial support available through Universal Credit - Whether you are currently on Universal Credit or claiming this benefit for the first time because of the circumstances you find yourself in, there is a raft of support in place for you to help you through this period. For the next three months there is no longer any requirement to attend an interview at a Job Centre given the current emergency and all applications will be dealt with online. Full information on what you are entitled to can be found here https://www.understandinguniversalcredit.gov.uk/coronavirus/ and you should act without delay to claim.
Maintenance - As always, if you have an urgent maintenance issue please call 07851 867340.
Applicants who wish to view any of the properties or require any further information should do so by contacting us by telephone or e-mail. To assist our tenants with renting PAD-2-LET have created a fact document “Tenants Guide to Letting” which provides information on the various requirements and procedures for renting.
In accordance with the Tenant Fees Act 2019 we do not charge an application fee.